1. Who We Are
ProwPerks is a digital membership platform connecting users with local business offers.
For data protection purposes, ProwPerks is the Data Controller.
2. What Data We Collect
We may collect your name, email address, phone number (optional), address or postcode, and usage data from your interactions with our website or app.
Payment details are processed securely via third-party providers and are not stored directly by us.
3. How We Use Your Data
We use your data to provide your membership, verify eligibility, process payments, send offers and updates, and improve our services.
4. Legal Basis for Processing (GDPR)
We process your data based on contractual necessity (to provide your membership), legitimate interests (to improve our services and marketing), and your consent (for marketing communications).
5. Sharing Your Data
We do not sell your data.
Your data may be shared with trusted third parties such as payment processors, email marketing platforms, and technical service providers. All such providers are GDPR compliant.
6. Data Storage & Security
Your data is stored securely using industry-standard protections. We take reasonable steps to prevent unauthorised access, loss, or misuse.
7. Your Rights (GDPR)
You have the right to access your data, correct inaccurate data, request deletion (right to be forgotten), restrict processing, object to marketing, and request data portability.
To exercise your rights, please contact us via email.
8. Data Retention
We retain your data only as long as necessary.
For active members, data is retained for the duration of the membership. For former members, limited data may be retained for legal or accounting purposes.
9. Cookies
We use cookies to improve website performance, track usage analytics, and enhance user experience.
You can manage or disable cookies through your browser settings.
10. Marketing Communications
You may receive marketing emails if you have opted in.
You can unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
12. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
13. Contact
For any data protection or privacy enquiries, please contact us via email or through our website.